Cafes

Terrible customer service.

Found a blog review about them that was really negative but decided to take a chance. Turns out, it wasn't worth the risk.

Firstly, when we arrived, no staff bothered to greet us or attend to us. This made us feel slightly at a loss of what to do. Next, we made a reservation so I had to find a staff to inform them about it but apparently, there were no tables reserved. Got thrown around to 3 different staff who did not know what to do with us and just left us standing there.

One staff led us to a table which was already occupied by someone else, resulting in a small squabble.

Another staff told us to wait outside for the next table but forgot all about us.

After 30 minutes, there was a table vacant but they started to give it to a new set of customers that had came in. We had to go to the staff serving them and inform them we were waiting for the table, to which responded reluctantly to give us the table.

They didn't even bother about the reservation nor do they pay attention to their customers.

Terrible customer service.

So next comes the food.

This is the Grilled Chicken ($20) which looks terrible in terms of presentation. The earlier fiasco already dampened our moods and the food just didn't help.

We will not go back again nor will we ever recommended this place to our family and friends.

The effort to drive to such an ulu place was wasted.