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My reply
I have received your reply, but I am not satisfied with such an explanation. As a store owner, not solving the problem and giving an insincere reply is dissatisfying.
Firstly, if it is a ten-dollar reduction to make up for the wrong water fee, then why wasn't it explained clearly when we checked out?
Instead, when we repeatedly complained, an insincere reply was given. We think that Singapore is a civilized and high-quality city.
This merchant represents Changi Airport and even Singapore, and gives us foreigners an impression. Thank you!
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Jacks place at Changi Airport (also Linda Chuah, the sender of the email in the picture) played "word games" and overcharged us seeing that we are foreign tourists. During our rights protection process, they gave an insincere and perfunctory explanation. We have been continuously following up and hope to get a reply. I hope that when everyone eats at this store, they carefully check the bill. The relevant events are as follows.
Level 2 Burppler · 3 Reviews
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