Bad Service

Pretty ticked off with their service honestly...

I was there on a Friday night (group of 4) to use the Burpple “30% off total bill”. Cashier insisted that with 4 people we need to claim 2 Burpple vouchers EVEN THOUGH the voucher is for the total bill AND THE FINE PRINT SAID 1 VOUCHER PER DAY PER DINING SESSION!!!! This was my second time here.

First time here for lunch on a Sunday, I was with a group of 5. We paid for the bill without mentioning Burpple, which is entirely our fault. We realised literally 2mins after when we stepped out so we went back in. But the cashier (a different one from my second time there) was very stand-off-ish and just insisted we paid already so nothing can be done. Complete lack of understanding/empathy... Not to mention while we were dining, we had to ask so many times for tissues, menus, water....

THE SERVICE HERE REALLY KILLED IT FOR ME!

PS: asked a friend who came in a group of 4 too and she said they also claimed 2 vouchers from them... at least they are consistent. BURPPLE, HELP! This feels like a scam!

PPS: A little review on the food. The kimchi pork quesadilla is nice. Tried 4 of the recommended tacos but only the Galbi beef I’d order again. The rest tasted under-seasoned.