Mondo Mio Restaurant & Wine Tavern

Terrible experience at the restaurant. Bad service. We were seated and ordered by 6.30pm. Told the staff we want to use burpple but she walked away. Carried on conversation with my guest without thinking too much about it. Until the moment I wanted to make payment then I realised i couldn't redeem it because it has to be done by 7pm.

Couldn't have seafood options either, even though it's not stated on the deal. I've been on burpple for some time but it's the first time I have had such a frustrating and embarrassing experience.
Pizzas were hard and not worth the price we paid. I'm so disappointed that I'm writing a review for the first time!

The staff should have asked me to redeem it after I told her I'm using it instead of walking away. What's worse is when the manager said, "yes a lot of people have an issue with this" which means they are aware of this and intentionally chose not to remind us. And the manager should also have showed empathy instead of saying, "the problem that you cannot redeem is between you and the burpple app. The condition is not by us."

First visit was rather pleasant. Visited on a Fri, and terms stated to order by 7pm. Was "pressured" by the staff to order "asap". Food was pretty good. No restrictions to choices. It was a nice cozy spot! My friends and I all enjoyed the food and ambience.
Ordered Salmon Pesto pasta, Signature Mondomio pasta, Romana pizza (shown in pic).

Second visit on a Tuesday dinner, informed the staff i would like to use burpple. Immediately told me "no risotto, no seafood" - this was NOT stated on the t&cs in burpple. Was really looking forward to letting my friend try the salmon pesto (highly recommend if you like pesto), but fish is seafood too. Quite disappointed for the "double standards" even though food is quite nice.

Pls check with shop on what is available to order prior to visit since they're not clear with their t&cs or they changed it without any updates.

Food and price were actually sooo good! Loved the tagliatelle the sauce soooo delish but felt that the manager’s attitude changed completely when she heard we were using burpple… like she didn’t even look at us when talking to us compared to the friendliness showed when sitting us down 🥲

short pasta! doesn’t look like it but taste super cheesy!

$28 - most expensive pasta on the menu but made half price with burpple :) generous amount of beef and the pappedelle is well done~

Deal was applicable for all pizza and pasta, except for pasta containing seafood. Was informed that we had to place our order before 7pm. Luckily we went early as the wait for the food was a little long especially with many customers coming in around 7pm on the weekend